Louth Town Council  COMPLAINTS PROCEDURE LTC Complaints Procedure –adopted 18th June 2019 – last reviewed May 2022, next review due 2023 To determine whether a complaint procedure is appropriate: It will not be appropriate to deal with all complaints from members of the public under a complaints procedure. The Council will need to refer to […]

Louth Town Council Co-option POLICY – Last reviewed June 2022 1.      Introduction The preferred method of filling any vacancy is by election.  However, if the requisite numbers of requests for an election are not received by the District Council by the closing date (set by the District Council) or the vacancy arises within six-months of

Information Security Incident Policy – Last reviewed June 2022, due for review June 2023 Contents   Document Control 2 Document Amendment History  2 1         Purpose  3 2         Scope  3 3         Definition  3 4         An Information Security Incident includes: 3 5         When to report 3 6         Action on becoming aware of the incident 3

DATA PROTECTION POLICY – last reviewed June 2024, due for review June 2025   Introduction Louth Town Council needs to collect and use certain types of information about the Data Subjects who come into contact with it in order to carry on our work. This personal information must be collected and dealt with appropriately– whether

REMOTE MEETINGS – last reviewed June 2024, due for review June 2025 REMOTE MEETINGS Your personal data – what is it? “Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address).  Identification can be directly using the

GENERAL PRIVACY NOTICE – last reviewed June 2024, due for review June 2025 GENERAL PRIVACY NOTICE Your personal data – what is it? “Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address).  Identification can be directly

Email Contact Privacy Notice – last reviewed June 2024, due for review June 2025   Email Contact Privacy Notice   When you contact us   The information you provide (personal information such as name, address, email address, phone number, organisation) will be processed and stored so that it is possible to contact you and respond

PRIVACY NOTICE – last reviewed June 2024, due for review June 2025   PRIVACY NOTICE For staff*, Councillors and Role Holders**   *“Staff” means employees, workers, agency staff and those retained on a temporary or permanent basis **Includes, volunteers, contractors, agents, and other role holders within the council including former staff*and former Councillors.  This also

CEMETERY PRIVACY NOTICE  – last reviewed June 2024, due for review June 2025   CEMETERY PRIVACY NOTICE   When you purchase the reserve of an Exclusive Right to a single or joint cemetery plot, arrange an interment or request permission for a memorial:   The information you provide (personal information such as name, address, email

Louth Town Council MEDIA POLICY LTC Media Policy – last review 10th May 2022, next review by May 2023 Aims:  Louth Town Council aims to build and maintain a positive reputation and will have a proactive approach to dealing with the media with enquiries being dealt with, wherever possible, within two working days.  This approach